
SHIPMENT & DELIVERY
Delivery in RELAY POINT is possible only for orders shipped from our warehouse. If this option does not appear, it means that your order is sent from a shop because it is the latest items available.
FRANCE
-Pick-Up Point - 2-3 working days : FREE
-Standard shipping - 3 working days 7€ then FREE from 200€ purchase
-Express shipment - 24h business days: €13.5
BELGIUM
-Pick-Up Point - 3-5 working days : 6€
-Standard shipment - 3-4 working days : 9€
-Express shipment - 2-3 working days : 11€
GERMANY
-Standard shipment - 3-4 working days 7€ then FREE froms 200€ purchase
-Express shipping - 2 working days : 12€
ITALY
-Standard shipment - 3-4 working days : 8€
-Express shipment - 2-3 working days : 13€
LUXEMBOURG
-Express delivery - 3-5 working days : 6€
-Standard shipment - 3-4 working days : 10€
-Express shipment - 2-3 working days : 12€
IRELAND, PORTUGAL, MONACO
-Standard shipment - 5-7 working days : 10€
-Express shipping - 4-5 working days : 13€
CROATIA, ESTONIA, LATVIA, LITHUANIA, SLOVAKIA, SLOVENIA
-Standard shipping - 8-9 working days : 12€
-Express shipment - 6-7 working days : 14€
MALTA, MONTENEGRO, CYPRUS
-Standard shipping - 7-9 working days : 12€
-Express shipping - 3-4 working days : 20€
OTHER COUNTRIES

RETURNS
ONLINE PURCHASE
Our return policy changes!
Orders can now be returned free, below 14 days from the reception of your package.
Articles must be Not worn, unwanted, not deteriorated, not soil. Please note that items returned with the detached label cannot be returned.
SALE : Our returns conditions vary during SALE, Articles purchased on our website that has benefited from promotions cannot be reimbursed in store. They can be reimbursed only if returned by post. Find all the conditions of feedback SALE HERE
Articles can be returned:
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In store (excluding corners and village valley): see the list of our shops HERE
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By post : From your customer account.
Order on our site does not create a customer account automatically, if you do not have an account yet but you have already placed an order, register with the same email that you used when placing your order
Once received in warehouse, returns are treated within 7 to 10 days.
STORE PURCHASE
Returns of in-store purchases are possible within 14 days*. Items must be in their original condition (tag attached and item not damaged). Returns are only possible in store (excluding corners & outlets).
An item bought in a corner (Galerie Lafayette, Bon marché, Printemps) or an outlet (La Vallée Village) can only be returned to the original store.
SALE : Our return conditions vary during the SALE, find the conditions HERE
Details can also be found on your receipt.